Palacio Mundo Imperial Riviera Diamante Acapulco Hotel, Acapulco ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Boulevard De Las Naciones Esq. Boulevard Barra Vieja No. 3, Acapulco, Mexico, 39931

Palacio Mundo Imperial Riviera Diamante Acapulco is a 5-star all-inclusive resort in Acapulco’s Diamond Zone. This family-friendly hotel features five outdoor pools and diverse dining options, including the upscale Mizumi restaurant. The property also includes access to Elan Wellness Center for relaxation and spa treatments.

Rooms & Amenities

Accommodations at Palacio Mundo Imperial Riviera Diamante Acapulco include 814 stylish and spacious rooms, many with private balconies offering stunning views. The rooms feature marble floors, plush bedding, and amenities such as a full bath and flat-screen TVs. The luxurious suites, including the magnificent Two-Bedroom Penthouse with a large terrace and private pool, cater to families and groups.

Dining Options

The resort offers a range of dining options, including La Moda, which features an energetic atmosphere and cuisine that reflects local flavors, and Mizumi, which specializes in Asian-Mexican fusion. Guests can also enjoy outdoor settings at Scala Ocean Club and various bars throughout the property. A buffet breakfast is available daily to accommodate various tastes.

Leisure & Entertainment

Leisure activities include five outdoor pools, an adults-only pool, and access to Elan Wellness Center for Balinese spa treatments. The resort also features access to a private beach, tennis courts, and children's clubs. For entertainment, guests can enjoy live music events at the Scala Ocean Club and performances at the Forum Mundo Imperial.

Business & Services

Palacio Mundo Imperial Riviera Diamante Acapulco provides comprehensive event facilities for large gatherings, featuring Expo Mundo Imperial for conferences and the Il Duomo for outdoor shows. The business center includes Internet-equipped workstations and video conferencing capabilities. The hotel is conveniently located near General Juan N. Alvarez International Airport, enhancing access for business travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Club Double Room

Max:

4 persons

380 sq. feet

Bed options:

2 Double beds

Shower

Balcony

room details

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Club King Room

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

Shower

Balcony

room details

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Junior Suite

Max:

2 persons

625 sq. feet

Bed options:

1 King Size Bed

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Acapulco 9.3 mi

Airports

General Juan N Alvarez (ACA) 1.9 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Culinary Experience

During my stay, I had the pleasure of dining at Mizumi, the Asian fusion restaurant, and I was thoroughly impressed. The food was exquisite and the service was excellent. My allergies were taken seriously by Carlos, who ensured that my meal was perfect. The variety of dishes provided an enjoyable culinary experience each time I dined there.

Caroline123. USA, 2024-01-15Read full review on

Stunning Pool Areas

I spent countless hours relaxing by the pools during my stay. With four pools to choose from, including a serene adults-only area, it was perfect for unwinding. The pools were impeccably clean, and I loved grabbing a drink while lounging on one of the many comfortable loungers available.

JohnDoe82. Canada, 2024-02-02Read full review on

Beautiful & Comfortable Room

The room I stayed in was a junior suite, and it was everything I hoped for. It was spacious, contemporary, and spotless upon my arrival. I appreciated the attention to detail, as it made my stay much more enjoyable. Plus, the extensive balcony added a nice touch to the overall experience.

KateS. UK, 2024-03-10Read full review on

Great Entertainment Options

I thoroughly enjoyed the entertainment options available at the hotel. The themed dinner buffets provided a variety of delicious foods to sample each night, keeping my dining experience fresh and exciting. The live music and activities made for a lively atmosphere that I looked forward to each evening.

DanielH94. Australia, 2024-04-22Read full review on

What’s included

General

No smoking on site
Paid Wi-Fi in public areas
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Fitness center
Tennis court
Golf course
Sports trainer

Services

Paid shuttle service
Valet parking
Room service
Car rental
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Live entertainment
Garden area
Spa & wellness center
Sauna
Jacuzzi
Massage
Public Bath

Room features

Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Boulevard De Las Naciones Esq. Boulevard Barra Vieja No. 3, Acapulco, Mexico, 39931

Map view

street view

Boulevard De Las Naciones Esq. Boulevard Barra Vieja No. 3, Acapulco, Mexico, 39931

City landmarks

Mall

La Isla Acapulco Shopping Village

1.1 mi

Store

Chedraui

4500 ft

Fraccionamiento Marina Diamante

1.1 mi

Universidad Loyola del Pacifico Av. Heróico Colegio Militar s/n

Acapulco Botanical Garden

1.5 mi

Alfredo V Bonfil

1.9 mi

802 De Las Naciones

Walmart Acapulco Diamante

1.7 mi

Nature reserve

Campamento Tortuguero Playa Hermosa

1.8 mi

Costera Benito Juárez

Playa La Bonfil

2.1 mi

Playa Pichilingue

1.9 mi

Beach

Playa La Gloria

2.5 mi

Playa Princess Acapulco Guerrero

3.0 mi

Shopping Area

Plaza Diamante

2.9 mi

Laguna de Tres Palos

2.9 mi

Interior Fraccionamiento Las Brisas

Galeria Las Brisas

3.4 mi

AcapulcoMexico

Punta Diamante

3.9 mi

Nearby

Events

Expo of Mundo Imperial

1200 ft

Aeropuerto

Alma Imperial

2000 ft

Restaurants

Restaurante Mizumi

200 ft

Boulevar Barra Vieja 3 Resort Mundo Imperial

La Moda

1400 ft

Boulevard Barra Vieja No.3 Hotel Resort Mundo Imperial

La Vicenta Acapulco

4400 ft

Blvd. de las Naciones 18

Shu

4600 ft

Boulevard de las Naciones 1813 Centro Comercial La Isla Acapulco

Harry's Acapulco

1.1 mi

Boulevard de Las Naciones 18 La Isla Shopping Village

Sal de Grano

4000 ft

Boulevard de Las Naciones 18 Acapulco Diamante

Ponte Almeja

1.1 mi

Bouleverd de Las Naciones 1813 Plaza La Isla

Carlos'n Charlie's Acapulco

4500 ft

Boulevard de Las Naciones 1813 Mz. V Lt. 1

Monte Grande Parrilla Argentina

3100 ft

Blvd. de las Naciones #18 Local 11-A Interior Centro Comercial la Isla

Rino"s Casa Napoli

1.2 mi

Costera Las Palmas 255 Local 8

Kookaburra

4400 ft

Blvrd de las Naciones 18 local 10-11

Reviews and Ratings <br />

Feedback from previous guests about their experience.

84%

loved the resort and would return for another relaxing stay

Friendly staff

Beautiful grounds

Food handling issues

Limited entertainment options

8.4/10

Great

Rooms

8.2

Location

8.0

Service

7.8

Dining

7.0

Elijah

United Kingdom, February 2025

7.8/10

Overall, I had a great time at the hotel. The access to different restaurants was fantastic and the shuttle service to the sister properties was super convenient. However, the dining service could use some improvement and the cut-off time for drinks was quite frustrating. Still, the amenities and friendly staff made for a pleasant stay.

Rooms

9.0

The rooms were modern and well-equipped, making my stay comfortable.

Service

8.0

The staff was incredibly friendly and helpful, though communication was a bit challenging due to the language barrier.

Location

7.0

The location was quite nice with easy access to the beach via shuttles, but the hotel itself isn't right on the beach.

Dining

6.0

The variety of dining options was impressive, but some buffets didn't meet expectations and the cut-off time for drinks was a letdown.

Facilities

9.0

The pool area was beautiful and well-maintained, and having access to the amenities of the sister hotels was a major plus.

Grace

United Kingdom, January 2025

6.8/10

Our stay at Palacio Mundo Imperial was a mix of fantastic experiences and a few disappointments. The hotel boasts beautiful grounds and modern accommodations, and the staff were consistently friendly and accommodating. However, we did experience some issues with food handling that led to illness, which overshadowed parts of our trip. Overall, while there are highlights worth mentioning, there are also notable areas needing improvement.

Rooms

8.0

The rooms were spotless and had a contemporary design that suited our tastes. However, the bathroom privacy could be improved, as it only had a curtain separating it from the rest of the room.

Service

7.0

Overall, service was friendly, and staff were quick to resolve any inconveniences. Although some areas seemed overwhelmed at times, the staff made an effort to be helpful.

Location

8.0

The hotel is located in a beautiful area with well-maintained grounds. While it's not directly on the beach, there are other properties nearby that guests can visit, which is a nice option.

Dining

5.0

The dining options varied, and while some meals were of good quality, we had significant concerns about food handling standards as we faced illness after meals. The buffet had a wide selection, but improvements are needed for consistency.

Facilities

6.0

The facilities were impressive, especially the pools, which were clean and offered a good variety. However, the overall upkeep of the grounds could be improved to match the hotel’s newer appearance.

Friendly staff

Food handling issues

Michael

United Kingdom, October 2024

8.4/10

Our stay at Palacio Mundo Imperial was quite an experience! The hotel boasts an array of amazing restaurants and attentive staff that truly elevated our holiday. We loved the convenient access to both pools and beaches via shuttles. However, there were a couple of drawbacks, particularly with some staff attitudes and the condition of certain facilities that could use some attention.

Rooms

8.0

The rooms were nice, offering all the necessary amenities, even though they were on the smaller side. It would have been better if the bathroom had a proper door instead of just a curtain.

Service

7.0

While most staff were incredibly kind and efficient, we did encounter a couple of moments where the service felt unprofessional and at times, indifferent, especially regarding tipping. This impacted our overall impression.

Location

9.0

The location was great, with easy access to the beach via shuttles. It allowed us to explore two sister hotels, making it more enjoyable.

Dining

10.0

Dining options were fantastic! We enjoyed a variety of cuisines at different restaurants throughout our stay, and the quality of food was consistently high.

Facilities

8.0

The resort has many incredible facilities, including pools and beach areas; however, some pool areas needed maintenance, which was a bit disappointing.

Matthew

United Kingdom, October 2024

6.6/10

The hotel has a clean and quiet atmosphere, making it perfect for relaxation, and I really appreciated the spacious rooms and the friendly service from some staff members. However, the dining experience was hit or miss, with some restaurants offering great food while others were quite poor. The lack of nightlife and the restrictions on drink service after 11 PM were disappointing, and I felt it didn't live up to the all-inclusive expectations.

Rooms

8.0

The rooms were clean and spacious, and I enjoyed the comfortable beds.

Service

7.0

Some staff members were very friendly and accommodating, especially at the bar.

Location

6.0

The location is decent but requires shuttles to access the beach at sister resorts, which can be inconvenient.

Dining

5.0

Dining options varied greatly; some restaurant meals were tasty, while the buffets left much to be desired.

Facilities

7.0

The pool area was nice, and the DJ at the pool added a lively touch, though there was a lack of evening entertainment.

Connor

United Kingdom, September 2024

9.2/10

Our stay at the resort was exceptional, located just minutes from the airport with amazing pool access and beach shuttle service. The rooms were spacious and clean, but I found the lack of a door in the bathroom inconvenient. The staff went above and beyond to provide excellent service, though there was a slight hiccup in restaurant information availability. Overall, it's a fantastic place for families and a great value for the experiences offered.

Rooms

8.0

The rooms were spacious, featuring a king bed and a sofa bed. However, the bathroom design with just a curtain instead of a door was less ideal for privacy.

Service

10.0

Service was outstanding, with staff being tirelessly pleasant and attentive to our needs, even checking in while I was swimming.

Location

10.0

The location is fantastic, being a short distance from the airport and offering safe access to beautiful pools and the beach club.

Dining

9.0

Dining options were plentiful and of excellent quality, especially enjoying the breakfast selections; however, some variety would be appreciated.

Facilities

9.0

The facilities, including multiple pools and access to a beach club, were well-maintained and offered plenty of options for entertainment.